COVID-19 Response

To Our Valued Clients

Quality Furniture is a small local business dedicated to serving our customers in the best and safest way possible.

We are following guidelines from both the CDC and WHO found here:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public


https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html

UPDATE (3/30/20): 

New Temporary Hours - 10 am to 5 pm Monday through Saturday. Both Locations

We are shortening our hours to ensure our employees have time with their family's, and to ensure we are able to properly clean the stores.

 

UPDATE (3/23/20):

We are STILL OPEN for business during this time.
 
We are considered an exempt business during the shelter-in-place order as we sell and deliver:
*essential household products (refrigerators, freezers, washer/dryers)
*mattresses, bed frames, pillows, etc.
*home office essentials such as laptop computers, desktops, tablets, office desks, and chairs.
 
To ensure your and our team members' safety, we are set up for contactless selling (and delivery/pick-up as noted below) by using our website for e-commerce or by calling our store at (972) 288-9322 Mesquite or (903) 567-4176 Canton.

Furthermore

  • We are placing mattress protectors on our mattresses and are disinfecting and cleaning any surface a customer comes in contact with constantly.
  • We are reaching out to deep cleaning services to ensure a safe environment for our customers and employees. If you have anyone in mind or provide this service please feel free to reach out.
  • We will be following social distancing as we are complying with the CDC recommendations of 6’ separation between all individuals.
  • We are not currently reducing hours or closing the stores. It is our goal to remain open as long as possible to keep everyone working, and keep serving our customers.
  • We understand the financial situation right now and we will be offering zero down payment for qualifying customers, and free delivery, detailed below.

UPDATE 3/23/20: We are Limiting our Delivery / Service Program

**We will no longer be delivering into client's homes but will be offering free curbside delivery.**

If the client has flu like symptoms or Corona Virus we will not be delivering in home but we will store the product and redeliver once it is safe to do so.

We have purchased face masks, full body coveralls, and gloves to ensure our delivery team’s safety, and the safety of our customers, and will be requiring that we disinfect them on a daily basis.

We are offering Free Delivery to our Clients’ Door on any purchase for the next 30 days, Free Pick up – products can either be assembled & Shrink-wrapped or left in a box for customer pickup at our warehouse.

Out of an abundance of caution, service calls we will request a 2 week lead time or if we can have the client set an appointment to leave the product on their porch or meet us at the door with it we will pick it up – repair it – and then return it to their door.

If you have any questions about this please reach out to us directly:

Mesquite - 972-228-9322

Canton - 903-567-4176


Quality Finance Clients

We have worked with our clients since 1975 regardless of credit history. We can accept payments via phone, online, or text if you prefer not to come to the store. We use the golden rule in everything we do, treating others how we would want to be treated so please give us a call if you have any questions or financial concerns and we will work with you.


Please do not forget to support local business during this extremely challenging time.

Thank you,

Stan Pickett
President
Quality Furniture & Appliance


Jordan Barrick
Vice President


Caitlin Barrick
Operations Officer


And the entire Quality Furniture Family